BMW of Bridgewater is pleased to announced that we have earned the 2017 DealerRater Consumer Satisfaction Award! This accolade gives recognition to auto dealerships that deliver outstanding customer service as rated by online consumer reviews on the DealerRater website.
We’re grateful to all of our customers who took the time to leave a positive testimonial about their experience at our dealership’s sales and service departments. In fact, we are rated in the top 10% of car dealers in the U.S. based on DealerRater’s PowerScore™.
The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.
We qualified for the 2017 DealerRater Consumer Satisfaction Award by receiving at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. At the time of this post’s publishing, we have a 4.8 rating.
One of Our DealerRater Testimonials
“Martin Hernandez demonstrated his dedications in serving the client. I had been contacted with the original dealer where I leased the 3 Series and looking for a 4 Series car, the original dealer was not able to follow through and did not work with me closely.
BMW of Bridgewater was able to assist me on ordering the 4 Series car and follow through the entire purchase. Martin provided the tracking on the status of the vehicle starting from Germany to United States.
All and all the process was very smooth and encountered no difficulties. Kudos to Martin and their team members.”
Thank you once again to our customers and the hard work of our staff for helping us win the 2017 DealerRater Consumer Satisfaction Award!